Ordering Info
To live long, eat like a cat, drink like a dog.
Questions?????

If you have questions about shipping or just want to find out if the item is still available
before clicking on the "Buy Now" button, please feel free to email me at
bonnie@puddytatglass.com  I check my email regularly and I'll get back to you a.s.a.p.

"Bummer....It's Sold"

If you find a critter bead that you'd like to purchase, but it's been sold I will be happy to
make you a similar bead.  However...all of my lampworked items are one of a kind little works
of art and exact duplication isn't possible.  But, I'll do my best and then email you a photo...if
you like it, it's yours.  If you decide it's not what you had in mind, that's okay too - no
obligation.

"I Want A Custom Design"

The problem here is...well, I can't see what's in your head so coming up with a bead or fused
piece from a description doesn't seem to work for me.  If it's a critter bead I might give it
a try if I've got the time.  Same thing applies...I'll email you a photo and price if you like it
it's yours and if it's not what you had in mind, that's okay too - no obligation.

Ways To Pay

I accept personal checks, money orders and PaPal.

Selecting the "Buy Now" button will take you directly to PayPal.

If you send a check your item will be shipped once your check clears, usually 5 business days.
 If paying with a check or money order, please put the item description/number on your
payment and be sure to include your mailing address with all orders.

My mailing address is:   58842 Fairview Rd, Coquille OR 97423-8735  

What About Shipping?

If you live within the continental United States shipping/handling is $3.50.  Your item will be
shipped First Class and insured.  If you live outside the U.S. please send me an email with
your address and the item you'd like to purchase and I'll reply with your total charges.  If
you'd like to use Priority Mail shipping/handling is $5.00 within the continental U.S.

Refunds

If a package is lost in transit and not entered as "delivered" with USPS it will be replaced or
refunded, buyers option.  But if USPS shows it as being "delivered" then you will need to
contact your local post office.

If your purchase is damaged in transit you will receive a full refund or replacement, your
choice.

And if you get your purchase and it's just not what you wanted...return it.  Make sure you
insure it...once I receive it I will refund your total purchase price.  I do not refund
shipping/handling or insurance fees in this situation.